Assistance Program

Need to Become Compliant? Liaison Services Can Help

The Greater New Orleans Housing Alliance (GNOHA) and Franklin Associates have been chosen to provide liaison services to Road Home applicants who are not yet compliant. The liaison agencies can help you identify your best path to compliance with the Road Home. To make an appointment with the liaison service provider in your area, call 1-888--762-3252, Extension 2 and ask for Liaison Help.

1) Is this a new program, or is there a new grant available? No, this is still the Road Home Program, and there are no new grants available unless you've encountered an elegible unmet need. These services are being provided to help current grantees who are not compliant or not yet back in their homes have additional help in working through the compliance process.

2) Who are the agencies providing liaison services? The Greater New Orleans Housing Alliance (GNOHA) and Franklin Associates will provide services in the Greater New Orleans area, while Franklin will also provide the services in the Southwest Louisiana area.

3) Why did the Road Home contract with these liaison service agencies? The liaison service agencies will act as an intermediary between the homeowner and the Road Home staff and serve as a second reviewer of some of the most complicated files that remain open.
The agencies, like the Road Home, will work with the homeowners within all applicable HUD regulations and policies.

4) Who is going to be helped by the liaison services? The liaison service agencies will work with homeowners who are not compliant with their grant and need additional assistance to become so.

5) Can the liaisons help me with Small Rental or HMGP Elevation grant issues? No, they will not have access to the Small Rental or HMGP documents or files. You should contact those programs directly if you need assistance with them.

6) Will the liaison services agencies reach out to me? Will I get a letter or a phone call? The liaison agencies have been given the contact information for all Road Home applicants who are not complialnt with their Option 1 or Option 2 grants. They will be contacting homeowners and hosting outreach events in the near future.

As of mid-2013, The Road Home Program has successfully assisted more than 130,000 Louisiana citizens affected by Hurricanes Katrina and Rita. The program has disbursed more than $8.9 billion to the residents of Louisiana to rebuild their homes. The program has had, and will continue to have, a tremendous impact on the largest rebuilding effort in American history.

We will continue in our dedication to help Road Home applicants rebuild safer, stronger, and smarter even as we move toward the close of this portion of recovery from the 2005 storms. We are aware that some applicants have encountered obstacles during their recovery process, causing them to be unable to fulfill their obligations within the Road Home Program. The next phase of the Road Home will be to consider the unmet needs and the obstacles of the applicants, on a case-by-case basis.

Chart displaying amounts funded per applicant. For additional information, please contact the road home program. Funded: $5,681,841,148 
 Applicants: 123,141 Funded: $925,498,434 
 Applicants: 31,861 Funded: $2,123,011,896 
 Applicants: 46,065 Funded: $192,234,171 
 Applicants: 25,664

* Net Amounts Funded (Minus Funds Returned)

The Office of Community Development - Disaster Recovery Unit does not discriminate on the basis of race, color, national origin, sex, age, religion or disability, and provides, upon request, reasonable accommodation, including auxiliary aids and services, to afford an individual with a disability an equal opportunity to participate in all services, programs and activities. Towards this end, we continually strive to make our web platform friendly to screen readers and other accessibility-related software, and provide accessible documents where possible. Any person requiring assistance, or would like a copy of a specific document, should contact the Special Needs Coordinator at (504) 284-4069. TTY callers please use the 711 relay* or dial 1.800.846.5277.
Program funded by the U.S. Department of Housing & Urban Development.
Housing centers are accessible and reasonable accommodations will be provided as requested.
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